OUR SOLUTIONS
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Processes Improvement
Usability and KNOA
Collaborative networks
PROCESSES IMPROVEMENT
It is here where our holistic sight takes part. Because we catch not only our own needs but also each company`s need as our clients expect from our products and services.
Through our ARIS CONNECT platform from our strategic partner Software AG, we support the execution of improvement approaches, becoming part of bpm world with the management of processes.
USABILITY AND KNOA
We are experts in continual improvement based on a methodological framework which maximizes results and the relationship of the users with technology. Why KNOA? Because the experience of final users in the use of technology is essential not only to recover the investment of the implemented platform in a shorter time but also to achieve higher efficacies in all the areas involved (help desks, etc). By means of KNOA we monitor in real time the experience of the final user with applications such as SAP or Siebel or the development of open platforms which allow us not only to analyze technical or functional errors but also to measure the adjustment and time of response. Besides, the evaluation can be performed taking into account reference lines which allow the control of evolution of the actions carried out.
COLLABORATIVE NETS
Today, communications are relaxed, informal, fast and spontaneous. ARIS connect allows us to build a collaborative space for the analysis of processes by creating work groups for certain initiatives in order to post comments, to follow (or not) leaders and to comment about processes and activities. Each group can contribute without the need of generating e-mail chains which are not related to the process working space. To sum up, with ARIS they all take part. Nobody stays out of the creation or redefinition of processes in your company.